FAQ


How much cost the Shipping?

It varies depending on the type of the product, the destination, the size and lot more... But we are doing our best to make it free for our customers on most of our products and most of the destinations. As matter of fact, it is on most of time FREE to certain countries such as US, UK, Canada, Australia.

Do you ship internationally?

Yes, we do ship to most countries of the world (including US, UK, Canada, Australia and much more...).

How long does it take for an order to arrive?

Due to a mass of orders we encounter these days, it takes between 7 to 21 days. But i ensure you that our Team is working very hard to reduce that to a maximum of 7 days to most destinations (including US, Uk, Canada, Australia and more...) in the upcoming days.

Can i, for any reason, change the details i provided while ordering (address, phone number, size, color...)?

>In such case, you will have to email us soon as possible at support@koolgizmo.com with the details you want to change and the correct ones and we MIGHT change that for you.

What's the best way to contact Kool Gizmo?

We recommend you write us an email at support@koolgizmo.com, we have an operative team that CAN answer you in minutes.

How do i make an order?

Browse through the products that you love, click "BUY IT NOW" then "Check Out". Enter your Shipping and Billing details and wait for your order to arrive at your doorstep. It's that easy :)

What if i like a Product but it's out of stock, or it's not in your store?

Write us an email at sales@KoolGizmo.com, provide us with the Product details (it's Name, Quantity, Colors, sizes, a picture if possible...) and we'll make our best to provide it for you as fast as possible, and we'll then contact you back with the procedure how to place the order. Just to let you know, we can provide any product in the Market even if it's not in our store.